Hewlett-Packard (HPQ) Message Board

STOCKTALK

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor. We ask that you disable ad blocking while on Silicon Investor in the best interests of our community. If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.

Technology Stocks : Hewlett-Packard (HPQ)

HPQ 24.73

-2.2%

3:59 PM EST

Public Reply Prvt Reply Mark as Last Read File

Previous 10 Next 10 Previous Next

To: Lynn who wrote (3933)	4/26/2006 10:16:00 AM
From: Tomcat	Read Replies (1) of 4345

I am not a big fan of Gateway either, but I had a much better experience with their customer support. I purchased a Gateway notebook a couple of years ago only because it had features HP didn't provide until 6 months later. Anyway, the screen developed a crack at the hinge. Ended up being a well known problem for Gateway. I called customer support, they sent a box with a prepaid shipping label and I sent it off. It came back fixed a week later. No problem since. I guess the point is you will find good and bad support issues for every computer company. The company that ships the most pcs will probably have the most complaints.

Report TOU Violation

Share This Post

Public Reply Prvt Reply Mark as Last Read File

Previous 10 Next 10 Previous Next