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Technology Stocks : Dell Technologies Inc.
DELL 133.77+2.5%3:31 PM EST

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To: stock bull who wrote (175612)7/24/2006 10:00:33 AM
From: kaka  Read Replies (1) of 176387
 
stock bull,

re: My question was simply related to the power consumption

lets be fair now...the customer service problems are not germane to only Dell. I'm hard pressed to believe you would have received a satisfactory response from any other computer manufactures' phone support regarding power consumption, and I'll bet you that the majority of the yahoos that work in circuit city or most other retails outlets can't even spell 'consumption'. Just try to ask them how to properly adjust color balance on one of their poorly displayed 'high end tv's !!

Recently I was in a SONY style store itself, and the salesperson couldn't answer whether or not a particular set had HDMI inputs. I wound up explaining to him what HDMI was.

This past year, my new high end refrigerator stopped working, a Wolf high end stove was delivered damaged, my new Toyota truck was delivered basically without any brakes, but three new Dell's continue to perform flawlessly !!

Dell's customer service is falling to where other companies have operated for years and years.

cheers,
kaka
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