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Technology Stocks : Dell Technologies Inc.
DELL 133.31+2.2%2:04 PM EST

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To: kaka who wrote (175628)7/24/2006 7:48:40 PM
From: stock bull  Read Replies (1) of 176387
 
I didn't expect the sales person to answer my question on power consumption. She offered to get me an answer and call me back. I never heard from her. That the problem...making a commitment and not following through.

My problem with Dell's tech and sales support is not limit to any one instance. It the summation of numerous bad experiences over the past several years.

I can remember when Dell was a customer "friendly" company and employed qualified people, especially in tech support.

Yes, all the companies are in the same boat. However, I don't view this as an excuse. Especially when a company claim to have award winning services.

Stock Bull
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