SumTotal Systems, Inc. engages in the development, marketing, distribution, and support of integrated suite of enterprise learning software products. SumTotal Systems' markets are world wide and include various industries.
The company provides learning and business performance technologies and services world wide. The company's solutions are focused on helping organizations harness and manage mission-critical intellectual power to solve real-world business problems and produce significant bottom-line results. The company specializes in helping these organizations create, deliver, and analyze learning and information in order to improve workforce performance, build strategic relationships with their customers and partners and realize new revenue streams.
The company's core offering, the SumTotal Systems Enterprise Suite 7.0 and 7.1 (SumTotal 7.x Series), operates as an integrated suite of software applications that combines learning management, learning content management, in-depth analytics and other mission-critical, standards-based learning applications on a single, integrated platform. SumTotal 7.x Series is a web-based system that is designed to be open, flexible and scalable and easily configured to adapt to customer needs. The company provides its enterprise learning products and services to major customers across various geographies and industries, with approximately 60 of the Fortune 100 among its clients. The company serves clients in industries, such as financial services, health care, computer software, manufacturing, media, natural resources, networking, telecommunications, transportation, utilities, government, and education.
PRODUCTS AND SERVICES
SumTotal 7.x Series
The SumTotal 7.x Series, the company's product suite which was launched in 2004, works within business processes to align individuals with organization goals, prescribe learning plans and training, track certification and compliance related activities, and correlate training to business results. The suite of eight software applications unifies collaborative content development, learning management, knowledge management, performance management, real-time collaboration, and analytics in an integrated system designed to be open, flexible, modular, and scalable. The hallmark of the suite is that it promises more flexible, rapid, strategic delivery and management of learning activities; including options for measuring learning impact on revenues, expenses, cycle time and other business results; and interoperability and integration capabilities. The SumTotal 7.x Series is truly a global platform, available in multiple languages, including U.S. and U.K. English, French, German, Canadian French, Italian, Universal Spanish, Portuguese, Traditional Chinese, Simplified Chinese, and Japanese.
The company's products in the SumTotal 7.x Series are designed to offer support for industry standards, such as Sharable Courseware Object Reference Model (SCORM) and Aviation Industry Computer-Based Training (CBT) Committee (AICC) and to work together with other standards-compliant enterprise learning products. The suite can be integrated with other enterprise applications, such as systems for enterprise resource planning, supply chain and customer relationship management, human resources, e-commerce and financial management. The company offers the suite as a behind-the-firewall solution for implementation on its customers' information systems or hosted at its data center. The SumTotal 7.x Series includes the eight applications, which are generally licensed based on the number of individual named users:
TotalLMS: TotalLMS is an enterprise-wide, globally scalable application for managing learners, content, and resources. Organizations can centrally prescribe personalized training to individuals, while segmenting functionality and data based on organizational structures such as location, department, or customer. TotalLMS provides unparalleled levels of functionality and support for any blend of delivery environment - self-paced web, live interactive web, instructor-led courses, on-the-job training, seminars, mentoring and written documentation.
TotalLCMS: TotalLCMS operates as a 100% web-based application for web-based training and simulations. TotalLCMS provides productivity by enabling centralized management and reuse of all learning content. Designed for team-based authoring, TotalLCMS enables a concurrent development environment for instructional designers, subject matter experts, project managers and reviewers to collaboratively work together on courses—keeping users engaged and proficient.
TotalVCS: TotalVCS enables live and ‘on-demand' communication, collaboration and learning over the web for the delivery of real-time online training. TotalVCS allows organizations to capture and categorize virtual classroom sessions, which can then be used to create new learning materials. TotalVCS eliminates the time and expense of travel, bringing geographically dispersed users together anytime, anywhere.
TotalDashboard: TotalDashboard operates as an analytics solution that provides executives and training professionals with up-to-the-moment, actionable business insight. TotalDashboard provides users with interactive, role-based dashboards that correlate training activities with performance data from CRM, Human Resources, ERP, or legacy systems.
TotalPerformance: TotalPerformance enables organizations to establish and communicate critical corporate goals, measure performance, and ensure that individuals and groups at all levels of the organization are aligned and working together to attain their most important business objectives. In addition, to relieve the stress of writing performance reviews, TotalPerformance streamlines the task to ensure reviews that are scheduled. TotalPerformance allows organizations to link performance and career development plans with learning strategies.
TotalCollaboration: TotalCollaboration provides employees to get information from company experts, and an easy way for organizations to capture the knowledge transfer for future reference. TotalCollaboration enables employees to get immediate answers from company experts via threaded discussions and instant messaging, enhancing an organization's productivity and knowledge base of tacit information.
TotalInformation: TotalInformation allows organizations to extend the learning experience beyond formal courseware to include informal content and information. By allowing employees to quickly search, browse and access informal content such as documents, job-aids, and video, in addition to learning activities, users have access to all relevant learning information for their job role.
TotalAccess: TotalAccess enables users to access their learning offline through one-click downloads to their laptop. Using the same browser interface, courses appear as they do when connected to the server. Designed for organizations with dispersed employee populations, traveling sales forces, or limited connectivity, TotalAccess provides online learning environment without a connection to the network.
ToolBook Products
In addition, the company offers its ToolBook Instructor and ToolBook Assistant enterprise learning content creation products targeted at small teams or individual authors that require a robust, desktop instructional-design capability. These products enable the company's customers to create their own media-rich interactive learning content for deployment on the SumTotal 7.x Series platform, other standards-compliant learning management systems or CD-ROM. ToolBook Instructor is a multimedia development system for creating applications and simulations that is targeted at professional software developers. ToolBook Assistant is designed to be authoring product that automates much of the process of developing learning applications and is targeted at learning professionals or content experts.
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