Pacificnet, Inc., through its subsidiaries, provides outsourcing services, value-added telecom services (VAS) and communication products distribution services. The company's business process outsourcing (BPO) services include call centers, providing customer relationship management (CRM), and telemarketing services; and information technology outsourcing (ITO) includes software programming and development.
The company is a value-added reseller and provider of telecom VAS, which comprises interactive voice response (IV) systems, call center management systems, and voice over Internet protocol (VOIP), as well as mobile phone VAS, such as short messaging services (SMS) and multimedia messaging services (MMS). The company's operations are primarily targeted in the China and Hong Kong market. The company's clients include the telecom operators, banks, insurance, travel, marketing, and service companies, as well as telecom consumers, in Greater China.
Business Units
The company's operations include the following groups:
Outsourcing Services: including Business Process Outsourcing (BPO), call center, IT Outsourcing (ITO) and software development services.
Value-Added Telecom Services (VAS): including Content Providing (CP), Interactive Voice Response (IVR), Platform Providing (PP) and Service Providing (SP).
Communication Products Distribution Services: including calling cards, GSM/ CDMA/ XiaoLingTong products, and multimedia self-service kiosks.
Subsidiaries
The company conducts business operations through the following subsidiaries:
PacificNet Epro Holdings Limited: PacificNet Epro Holdings Limited (referred to herein as Epro), a company incorporated in the Hong Kong Special Administrative Region of the PRC, is engaged in the business of providing call center and customer relationship management (CRM) services, mobile marketing and promotion services, call center training, management and consulting services, call center software, IVR systems, mobile payment and mobile point of sale (POS) solutions, Internet e-commerce and mobile commerce, mobile applications based on short messaging services (SMS), multimedia messaging services (MMS), outsourced telemarketing and customer support services, and other mobile value-added services (VAS). Epro's business serves Hong Kong and the PRC's telecom operators, banks, insurance, and other financial services companies in the PRC. Epro's clients include major telecom operators, banks, insurance and financial services companies in Greater China.
Pacific Smartime Solutions Limited: Pacific Smartime Solutions Limited (referred to herein as Smartime) is an IT outsourcing company incorporated in Hong Kong that operates through its China subsidiary Pacific Solutions Technology ( Shenzhen ) Co., Ltd. (referred to herein as: Soluteck Shenzhen), which is a provider of outsourcing services including software development, R&D, and project management services in China. Smartime provides outsourcing services to the telecom, banking and financial services companies in China.
PacificNet Solutions, Ltd.: PacificNet Solutions, Ltd. (referred to herein as PacSo), incorporated in Hong Kong, is a subsidiary that specializes in systems integration, software application, and e-business solutions services in Hong Kong and Greater China. The scope of PacSo's products and services includes smart card solutions, web based front-end applications and web based connections to backend enterprise planning systems.
Shenzhen GuHaiGuanChao Investment Consultant Company Limited (ChinaGoHi): The company, in December, 2005, acquired a controlling interest in Shenzhen GuHaiGuanChao Investment Consultant Company Limited (ChinaGoHi), a wholly owned foreign enterprise (WOFE) registered in China, through the purchase of a 51% interest of ChinaGoHi's parent, GoHi Holdings Limited (referred to herein as Lion Zone). Lion Zone is an investment holding company principally engaged in providing investment advisory consulting services and direct response television (DRTV) telemarketing services. Through ChinaGoHi, the company provides infomercial marketing services and telemarketing services and financial advisory services in China, including Direct Response Television (DRTV) infomercials through satellite and cable TV broadcasting, web portals, and subscription-based value-added services including Internet email, short message services (SMS), mobile WAP services, and interactive voice response (IVR) services via fixed and mobile phones.
Beijing Linkhead Technologies Company Limited: Beijing Linkhead Technologies Company Limited, (referred to herein as Linkhead) is engaged in the business of providing value-added services (VAS), interactive voice response (IVR) system development and integration, voice Internet portals, computer telephony integration (CTI), VoIP, Internet and mobile application development, telecom customer relationship management (CRM) services for China's telecom operators, telecom related management and consulting services, mobile consumer analytics, mobile data-mining, Internet e-commerce and mobile commerce, mobile applications based on WAP, K-Java, BREW, EMS, short messaging services (SMS), multimedia messaging services (MMS), outsourced software development, and other mobile value-added services (VAS) in the PRC.
PacificNet Clickcom Limited: The company, in December 16, 2004, entered an agreement to acquire a controlling interest in Guangzhou Clickcom Digit-net Science and Technology, Ltd (Clickcom-WOFE) through the purchase of a 51% interest of Clickcom-WOFE's parent company, PacificNet Clickcom Limited (Clickcom-BVI). Clickcom-WOFE conducts its VAS operations with GuangZhou DianXun Company Limited (Dianxun-DE).
Through Clickcom-WOFE the company provides directly to China's telecom operators a variety of wireless Internet services for mobile phones, such as SMS, Wireless Application Protocol (WAP), which allows users to access information instantly via handheld wireless devices and Java mobile applications.
Guangzhou 3G Information Technology Co., Ltd.: The company, in March 2005, entered an agreement to acquire a controlling interest in Guangzhou 3G Information Technology Co., Ltd. (Guangzhou3G-WOFE), a PRC registered wholly owned foreign enterprise (WOFE). Guangzhou3G-WOFE conducts it VAS operations with Guangzhou Sunroom Information Industrial Co., Ltd. (Sunroom-DE). Through Guangzhou3G-WOFE, the company has also entered into a consulting and services agreements with Sunroom-DE, under which Guangzhou3G-WOFE provides technical services and other services to Sunroom-DE. Guangzhou 3G-DE also offers a variety of IVR and other wireless and fixed-line, value-added telecom services including color ring back tone (CRBT) services, background music (BGM) services, video ICQ (VICQ) mobile instant messaging services, sports and soccer news, weather forecasts, stock prices, jokes, short stories, dramas, songs and mobile karaoke, mobile TV, games, entertainment, as well as community-oriented services, such as chatline and dating services. Mobile and fixed-line phone users can access Guangzhou 3G-DE's IVR services through one of the four major telecom operators' networks. Guangzhou 3G-DE has offices in 26 provinces in China including Guangdong, Guangxi, Hubei, Hunan, Jiangsu, Zhejiang, Shanghai, Henan, Anhui, Yunnan, Gansu, Ningxia, Inner Mongolia, Guizhou, Tianjin, Qinghai, Hainan, Heilongjiang, Shanxi, Shandong, Chongqing, Jiangxi, Beijing, Hebei, Liaoning, and Jilin. Guangzhou 3G's market covers all the major regions of China with approximately 3 million customers.
Guangzhou Wanrong Information Technology Co., Ltd.: The company, in January 31, 2006, consummated an agreement to acquire a 51% majority interest in Guangzhou Wanrong Information Technology Co., Ltd. (Guangzhou Wanrong), one of the value-added telecom service providers in China.
Soource: ValuEngine
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