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Technology Stocks : The *NEW* Frank Coluccio Technology Forum

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To: Frank A. Coluccio who wrote (20983)4/20/2007 7:11:43 AM
From: Frank A. Coluccio  Read Replies (1) of 46821
 
What Really Happened At JetBlue
By Doug Bartholomew and Mel Duvall
April 5, 2007 | Baseline Magazine

As an airline industry veteran, Charles "Duffy" Mees has had to weather his share of storms over the years. Yet nothing, says the vice president and chief information officer of JetBlue Airways, could have prepared him for the series of events that culminated in a virtual shutdown of the airline's operations following a Valentine's Day storm this February.

Barely four months into his post as the CIO of the Forest Hills, N.Y.-based discount airline, Mees watched with increasing dread as a combination of deteriorating weather and poor management decisions led to chaos on the tarmac at John F. Kennedy International Airport in New York and other major centers in the Northeast, including Washington, D.C., and Newark, N.J. By the end of the day, passengers, some of whom had been left stranded on planes for as long as 11 hours, were demanding management's heads. Continued at: baselinemag.com

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