SI
SI
discoversearch

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor.  We ask that you disable ad blocking while on Silicon Investor in the best interests of our community.  If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.
Pastimes : Books, Movies, Food, Wine, and Whatever
 Public ReplyPrvt ReplyMark as Last ReadFilePrevious 10Next 10PreviousNext  
To: Tom Clarke who wrote (12117)6/2/2007 1:13:09 PM
From: DMaA  Read Replies (1) of 51750
 
I sent Iams an email asking if any of their ingredients came from China. There was an element of evasion in their response. Here it is:

Thanks for contacting us.

I am very sorry that we have not responded to your message in a timely manner. Normally, we would not take so long because it is not consistent with the level of service we want to give you. However, we have received as many contacts in the past few weeks as we receive in an entire year. Though we have significantly increased our staffing, we have not been able to give proper attention to all of our consumers. We appreciate your patience.



The pet food industry is competitive, so companies do not publicly share their recipes or ingredient sourcing information. Because of the recent issues on processed vegetable proteins, we have made an exception to this rule and shared with our consumers that Iams and Eukanuba products currently on retailers’ shelves are not formulated with any processed vegetable proteins (wheat gluten, corn gluten or rice concentrate protein). Our Tartar Treats product has wheat gluten that comes from non-China sources, and we have tested that supply to make sure it does not contain melamine.



Pets are an important part of all of our families. We share your concerns and are firmly committed to you and the health of your pet. Thank you for your patience and understanding. We value your trust and confidence during this extremely difficult time.



Sincerely,

Karen

Consumer Relations

P&G Pet Care
Report TOU ViolationShare This Post
 Public ReplyPrvt ReplyMark as Last ReadFilePrevious 10Next 10PreviousNext  

HomeMailHotSubjectMarksPeopleMarksKeepersSettings
Terms Of UseContact UsCopyright/IP PolicyPrivacy PolicyAbout UsFAQAdvertise on SI
© 2026 Knight Sac Media.  Data provided by Twelve Data, Alpha Vantage, and CityFALCON News