Clown-Free Zone... sorry, no clowns allowed Message Board

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Pastimes : Clown-Free Zone... sorry, no clowns allowed

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From: Box-By-The-Riviera™	6/6/2007 8:42:30 AM
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My online chat conversation with ATT this am about my newly polluted email: Please wait while we find an agent to assist you... Thank you for contacting AT&T Internet Services, my name is Joyce Walter. One moment while I review your information. Joyce Walter: Thank you for contacting AT&T Internet Services, my name is Joyce, please allow me a moment as I review the information you submitted. j g: why is there advertising all over my email pages now? Joyce Walter: I do apologize for any inconvenience experienced with this issue and of course, I'll be glad to assist you with this. First can you please verify for me the working telephone number associated with your AT&T account? j g: I pay a fee to have email. it is part of my paid service. Joyce Walter: We apologize for the inconvenience. The advertising is a needed step towards providing world class service at an affordable price. j g: that's ridiculous. j g: if you are going to recieve revnues from advertising, then i'd like a discount on the fees i pay now. j g: i've been with att since the beginning of DSL in my city. j g: this is not acceptable. j g: my email is a private function. j g: for which i pay a fee. Joyce Walter: It wont be possible. The ads on your portal is a change that ATT made to inform customers that we are cutting down costs j g: ok. we will have to consider other options then. j g: we spend hundreds per month with att. when we go, it all goes. j g: thank you. Joyce Walter: No problem. Is there anything else I can help you with? j g: LOL. so you enjoy losing revenue. thanks. i'll let folks know out there in interenet land. j g: good bye. j g: our conversation is now published j g: thank you. Joyce Walter: Before you go, I would like to inform you that you may receive a survey in your email, requesting that you rate the service you received from me. Please take a few minutes to fill this out and let my manager know how I am doing and how satisfied you are with the support you received from AT&T Internet Services. Thank you for using AT&T Yahoo! Chat Support. You will now be disconnected from this session. The chat window will remain open until you close it. For quick answers, make the new AT&T Yahoo! Help site your first stop. Visit helpme.att.net where you'll find pages of product information to assist you. Again, thank you for choosing AT&T Yahoo! Chat Support j g: you are kidding right? LOL. do me a favor and copy this entire dialogue to your manager. j g: trust me, i will be sending it to your corporate suite.

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