Motorola Expands Global Services Portfolio With New and Enhanced Support Capabilities for Critical Communications
biz.yahoo.com
Tuesday June 12, 4:00 am ET
Motorola increases service and support for TETRA networks
MADRID, Spain, June 12 /PRNewswire-FirstCall/ -- TETRA WORLD CONGRESS -- Motorola, Inc. (NYSE: MOT) announced the expansion of its comprehensive Services portfolio with new value added services and enhanced support capabilities designed to serve critical communications networks for both public safety and commercial TETRA networks.
Motorola's Services portfolio provides organizations with a well-managed, cost-efficient network, as well as the experience to mitigate the risk associated with the introduction of new technologies such as IP-based TETRA and TETRA2.
"Public safety organizations need world-class critical communications, but also have to optimize the total cost of ownership of operating and managing such complex systems. In the commercial world, companies also want robust and secure communications without incurring capital expenditure or having to invest in additional headcount," said Eric Pradier, vice president Network Services, Europe, Middle East, Africa (EMEA) and Latin America Caribbean, (LAC), Motorola Networks & Enterprise.
Motorola Services is offering value added services to deliver tailored solutions that meet each customer's specific requirement to ensure total network care and peak performance.
Building on existing network deployment and support services for TETRA systems, the value added services include:
Network Monitoring
-- Cost effective, 24x7 remote monitoring and diagnostics to ensure
continuous performance and stability monitoring, immediate event
detection, troubleshooting and technical dispatch services according
to customers' requirements
Performance Management Reports
-- Transforms raw data into actionable information for more effective
decision making on capacity planning, trends analysis and network
performance optimization
RF Coverage and Capacity Optimization
-- Helps maximize return on investment and the end-user experience by
optimizing system utilization and availability using measurement-based
data and drive testing from the network
Security Services
-- Helps protect radio and IT networks, and information, through a
holistic approach encompassing people, process, policy and technology
"We have provided monitoring and optimization services for multiple types of mobile networks for many years, and we're using that experience to deliver the same advantages to other organizations," continued Pradier. "Our aim with Motorola Services is to ensure that any organization or company is able to benefit from the reliable and secure communications that TETRA provides without having to concern themselves with the technology or its management."
The new value added services and expanded support capabilities for TETRA networks complement Motorola's existing comprehensive Services portfolio, which spans from integration and deployment, to support and management of the total end-to-end customer solution. |
