To All:
NetPC Gamble: Compaq Keeps Its Bet On Table
Date: 10/6/97 Author: Russ Britt
Soon, Compaq Computer Corp. will know whether the NetPC was a good idea.
The world's top PC maker is the first to market with the machines, which some competitors are balking at selling. NetPCs have data storage and software at the desktop, but promise to reduce maintenance costs by keeping users from introducing additional software to the machine. They're marginally cheaper than PCs. International Business Machines Corp. has said it will not market a NetPC, but instead will use some of its principles in desktop PCs.
But Compaq remains undaunted and is going ahead with the initiative it proposed along with Microsoft Corp. and Intel Corp.
Tim Harris oversees Compaq's desktop machines and its initiative to bring NetPCs to market. He spoke with IBD shortly after the company started shipping the machines last month.
IBD:
What is the market for the NetPC?
Harris:
Our numbers - that we've been using since June - indicate that it will run about 5% to 10% of the overall commercial desktop market.
IBD:
What's an example of a business ideally suited to using NetPCs?
Harris:
I wouldn't say it's any one type of business. You could take any business. It gets down to the type of user within that business. We kind of view it as the high-task user, someone who probably uses one application. It could be accounts payable; it could be order entry.
IBD:
Do you have any customers signed up for the NetPC or numbers on units sold?
Harris:
I can't comment on actual numbers of shipments. We definitely have orders. I'd say the orders right now are in line with expectations.
IBD:
When will you start shipping NetPCs in mass quantities?
Harris:
We already are.
IBD:
Some network computer makers are not really shipping in volume. Many customers still are evaluating the NC concept. Do you have any customers who have bought hundreds or thousands of NetPCs?
Harris:
We definitely have some that have bought hundreds and thousands of these. It's a combination of those who have found a use for it and those who are still evaluating it. The NetPC is a standard space. The machine can be used in any environment that any PC is in today.
IBD:
Why does a NetPC make more sense than an NC?
Harris:
(NCs) don't run any of the software . . . (They're not compatible with) the major (hardware and software) investments (companies have) made over the past couple of decades. That's a key part of the equation.
IBD:
What did you make of IBM's decision not to make a machine following the NetPC specifications.
Harris:
I don't think I can comment really on what they're doing or why they're doing it. All I can say is we believe the managed PC story is a strong one and that there are users out there (interested in) NetPCs where a sealed- form-factor, no-removable-media, one-slot machine makes sense.
IBD:
IBM was getting feedback from customers who said a NetPC wasn't exactly what they wanted. What kind of feedback have you been getting?
Harris:
Our feedback has been positive. In most cases, I would say the NetPC is still a form factor that's under evaluation for most of our key customers. Back when we announced this in June, we stated that this is a segment of the market that's going to take some time to evolve.
IBD:
Some industry leaders say manageability is more a software solution than anything else. If that's the case, why does anyone need a new piece of hardware?
Harris:
It really is a reconfigured desktop, in essence. It physically limits the ability to introduce into that environment hardware or software that (can) cause (overall) network costs to (rise).
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