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Non-Tech : Datek Brokerage $9.95 a trade

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To: Snowy who wrote (5222)10/7/1997 9:44:00 PM
From: Peter H. Hodge   of 16892
 
It appears that Datek's "customer service" is spotty at best. I experienced the same as you have on two previous fund requests. I don't know why my most recent one was acted on so promptly, but someone was reading this thread and acted on my complaint. Interestingly, I did not complain directly to them. IMO, that is not the way to run a business; eg. act only when someone complains in a public forum, and I hope your check arrives tomorrow.
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