Nuance Communications Signs New DA Customer, Expands Reach into Free 411 Market
biz.yahoo.com
Tuesday August 28, 8:00 am ET
Say Hello, Inc. Selects Nuance Speech Solutions to Enable New Free DA Service Focused on Local Business
BURLINGTON, Mass.--(BUSINESS WIRE)--Nuance Communications, Inc. (NASDAQ: NUAN - News), a leading supplier of speech and imaging solutions, today announced that it has extended its reach into the free directory assistance (DA) market by providing speech solutions and services to Say Hello, Inc., an advertiser-supported voice portal network designed to connect local consumers with local merchants through intuitive, easy-to-use enhanced directory information services.
Say Hello selected Nuance® Voice Search(TM) : Free DA, a suite of industry-leading speech recognition technology and directory search applications, to allow callers to find their way to people, places and things faster and more accurately. In addition, Nuance's professional services team worked with Say Hello to develop and customize a hosted DA service that yields high automation rates while maintaining a natural and intuitive customer experience. |
