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Technology Stocks : Nuance Communications, Inc.

NUAN 54.84

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Aug 11 5:00 PM EST

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From: JakeStraw	9/19/2007 9:44:55 AM
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Telenor Finds Its Way with Nuance Call Steering biz.yahoo.com Wednesday September 19, 8:00 am ET Telecommunications provider increases customer satisfaction by routing customer calls to the right place quickly and inexpensively BURLINGTON, Mass.--(BUSINESS WIRE)--Nuance Communications, Inc. (NASDAQ: NUAN), a leading provider of speech and imaging solutions, today announced that it has provided Telenor, Norway's largest telecommunications company, with customer care solutions that are uniquely powered by speech. With Nuance® speech solutions, Telenor's self-service system allows customers to describe their needs in their own words and move directly to their destination, resulting in increased customer satisfaction by addressing the callers' desire to access information quickly instead of via a menu hierarchy.

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