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Technology Stocks : Apple Inc.
AAPL 259.95-0.4%Jan 14 3:59 PM EST
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To: Cogito who wrote (69461)10/2/2007 12:01:39 PM
From: Zen Dollar Round  Read Replies (2) of 213182
 
In the case of Apple, I don't think reliability problems would come from using the cheapest components. I think it would have more to do with pushing the envelope in designing some of the thinnest full-featured notebooks around. The manufacturing tolerances are incredibly tight on something like a MacBook.

In any case, you can be sure that Apple's management would not tolerate continuing defect rates that were higher than industry averages. And certainly they wouldn't need Consumer Reports to point it out if they were experiencing such high defect rates.

Excellent points once again, Allen. :)

I think the heat generated by these laptops is the biggest issue for reliability, so certainly having such a thin form factor would lead to more problems in that regard. I think it's one of the major reasons Apple moved to Intel chips in the first place, lower heat output compared to the toasty PowerPCs they replaced.

In any case, it is a shame Apple doesn't have better reliability with their laptops vs. the competition, even if the CR data is nearly statistically even in that regard. Apple makes world class laptops, I wish they offered the same for lower repair rates. A disappointed or angry customer is one less likely to buy from the same manufacturer next time around.
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