Motorola Redefines Customer Service With Industry's First Associate-Level Voice-Enabled Wireless Scanner
biz.yahoo.com
Monday January 14, 8:00 am ET
Next Evolution of Bar Code Scanning Helps Boost Employee Productivity for Retail, Hospitality and Healthcare Industries
NEW YORK, Jan. 14 /PRNewswire-FirstCall/ -- National Retail Federation Annual Conference and Expo (Booth #1623) -- The enterprise mobility business of Motorola, Inc. (NYSE: MOT) today announced the new CA50, a voice over Internet protocol (VoIP)-enabled wireless scanner designed to enhance customer service, help reduce operational costs and increase worker productivity. The CA50 provides retail, healthcare and hospitality service workers with an integrated voice and data device that fills a large communications gap that is found on store floors, across hospitals and restaurants today.
The new CA50 redefines customer service by providing more employees with real-time access to people and information and enables associates to fulfill customer requests at hospitality establishments, conduct price and inventory checks at retail stores and request immediate delivery of equipment at hospitals, among other business critical activities. In addition, the CA50 allows employees to place or receive calls anywhere in the building -- in turn eliminating annoying overhead pages and long response times by enabling one-to-one (voice calls) and one-to-many (walkie-talkie style) calls for instant collaboration and communication. |
