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Technology Stocks : Nuance Communications, Inc.

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Aug 11 5:00 PM EST

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From: JakeStraw	10/7/2008 9:39:06 AM
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Nuance Mobile Care Available for T-Mobile USA Customers biz.yahoo.com Tuesday October 7, 8:00 am ET T-Mobile Deploys Nuance Mobile Care Solution to Deliver Improved Customer Experience, Operational Excellence in Customer Self-Care BURLINGTON, Mass.--(BUSINESS WIRE)--Nuance Communications, Inc. (Nasdaq: NUAN) today announced that T-Mobile USA, one of the fastest growing providers of wireless voice and data services, is deploying Nuance’s Mobile Care solution on select T-Mobile handsets. The new application will enable T-Mobile to provide its customers with a more intuitive, user-friendly experience, allowing them to automatically resolve common problems. T-Mobile customers can now address such issues as diagnosing and repairing configuration problems, along with making account and billing inquiries – all on their mobile phones. Pilots and trials in both the U.S. and Europe have proven customers’ preference for on-device self-service.

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