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Technology Stocks : eBay - Superb Internet Business Model
EBAY 81.68-1.4%Nov 4 3:59 PM EST

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To: Glenn Petersen who wrote (7631)1/22/2009 4:23:36 PM
From: Doren  Read Replies (2) of 7772
 
Some of the decline is likely the result of the declining economy. NONSENSE - The economy should be HELPING ebay.

It's due to screwing it's customers and associates. It claims fixed pricing is killing it. NOPE. Half.com, once the king of used music and books, has been decimated due to mismanagement.

Meg started this. It's been a long time coming.

Message #7632 from Thomas A Watson at 1/18/2009 5:46:24 PM
Glenn, the deterioration of ebay numbers is also caused by the fact that ebay sellers all despise ebay more and more every day.

Totally agree but it's also buyers who hate them. Hate and despise are not strong enough words for ebay management.

They HAVE made one very large improvement in bidding but they are so INCOMPETENT that it's hard for even intelligent people to understand what they did.

Message #7633 from Glenn Petersen at 1/21/2009 5:20:38 PM
In the meantime, Amazon continues to hit on all cylinders:

NOPE. Sorry to say Amazon has new management in the IS department. In the past few months they've made some incredibly bone headed decisions. So far the results have not shown themselves but it only a matter of time like it was with ebay.

- They've hired arrogant Web 2.0 coders and recoded the site so now it runs like molasses on a cold day. If you doubt their arrogance download the code from a page and look at the last comment in the file. I downloaded a page of code and pasted it into a word file... it was 250 pages of 12pt for ONE page of web code. Crashes or locks up my Firefox browser with circular code all the time. There is no appreciable advantages to the code change to sellers or buyers.

- They've switched to Flash 9 for music previews... for no apparent reason except it's "the latest." I, and many others, cannot install Flash 9 at this time due to incompatibility. This effectively prevents 10% of their clients from previewing music. THIS IS PROGRESS? Duh.

- All feedback 1 - 4 is now counted as negative. Only feedback with a 5 is counted as positive. I've gotten ROSY feedback from clients with a 4 rating counted as negative. Great just make all your good sellers look bad for no reason.

- Here is the main reason you should be wary. The lower echelon people are playing the "See No Evil" game. In other words complaints are handled with "that's not happening" replies. They claim the new feedback rules have made no change. This means that management is not willing to listen at all. In fact employees IMHO are afraid to report anything negative to management. How stupid can you get?

There are more problems. Suffice it to say, the management change is not working well.

Sigh. Same with Google!

CRAIGS is working well.
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