cx is probably one of the best big airlines around, the other being singapore airlines
in the video businessweek.com the tai tai was clearly insane, a human slug, a wastrel of the first order, a sub-prime evil, a terrorist in the context of a public transport venue, a bad seed that is best terminated with extreme measures for the world would not be missing anything at all
and yet, the cx staff response was simply and just, "do not be so excited, we will work out another flight for you" and done in considered and calming way.
what would have happened in usa, nz, australia, uk, or russia?
at best, choke hold and dragged away, at worst, court, fine and jail. |
