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Non-Tech : WANTED Charles Schwab customers.
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To: Thomas V. who wrote (13)10/28/1997 10:30:00 PM
From: TEDennis  Read Replies (2) of 69
 
I've been a Schwab customer for years, and have NEVER been satisified with their interactive response time. I use SchabNOW through the web. I tried for 3 hours this morning to logon and couldn't do it. I finally called another one of my brokers and placed an order through them.

It's ironic that just a couple of weeks ago a marketing firm called and wanted detailed information on my opinion of Schwab and how I use it. My biggest complaint was response time. Today, response time was non-existent because I never got logged on. I'd get the signon screen, provided my account number and password ... then just clocked for several minutes. Sooner or later, the same signon screen would reappear and I'd start all over. Very irritating.

TED
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