see the problem you put me! She wrote (as she tried to change the plan to buy and keep same number and competitors do not offer iPHONE):
"We have a problem, since my plan is on your name you are the only person that can cancel it, or use its bonus. Unless you send mom a "procuração", I can not cancel the plan to start the new iphone plan. Or you can try to cancel it on your own, but this is like mission impossible, you have to have A LOT of pacience. You can call there 0800, and try to cancel.
Here is the number:
0800-741-4141
Remember if you are going to call, be pacient and nice to the lady, the nicer you'll be to her the easier it will be..."
She knows I am not patient guy.
Then I replied:
"Jesus! This is becoming a big saga!
As you can see anything in a developing country is a pain in the neck. For everything a little piece of paper is necessary.
I guess you need to be patient too.
Look at it this way. You will have the most modern iPHONE since if you had bought the first one Jan. 08, it would be by now two years old!!!!!"
she got really upset:
"Well, I guess this whole country depends on a small piece of paper. What I don't understand is that, we citizens who obey law and pay our taxes, have this huge burocracy, but now the "bandidos" have the easy way out... But I found out that you don't need to cancel your plan, just change, though you still need to give me the "procuracao" authorizing mom to change your plan, unless you send me this document nothing can be done... Oh Well, I think it's easier you buy it there in Africa then send it to me by UPS, FEDEX, SEDEX, whatever. Tell me if you are going to send me the document or whatever you have decided."
Thanks God she came out like me!!!
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