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Technology Stocks : Dell Technologies Inc.

DELL 154.64

-3.4%

Nov 4 3:59 PM EST

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To: Selectric II who wrote (176246)	12/1/2009 7:41:52 PM
From: Raptech	Read Replies (1) of 176387

I haven't owned Dell for a few years, but to be fair........I have purchased over 30 Dell's for myself and clients and have had positive experience with support. On a Precision T3400 with Gold support recently the English speaking tech was knowledgeable and helpful. Stayed on the line with a blue screen issue reviewed my system and solved the problem. Taking advantage of the call I asked about several other issues which he kindly addressed and offered help. I recently bought a Lattitude that on arrival had a dead WiFi card. Next day they sent a tech to replace the card. A month later my touchpad became erratic, and I became concerned about the build. I requested a return after 2 months and within a few days they sent be a UPS label and credited my account. How much more could I expect from any computer tech support. I am still a Dell fan, but still don't want to own the stock.

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