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Technology Stocks : Nuance Communications, Inc.

NUAN 54.84

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Aug 11 5:00 PM EST

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From: JakeStraw	2/10/2010 8:59:41 AM
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Nuance Mobile Care Achieves Milestone with Over Eight Million Handsets Shipped in Twelve Months finance.yahoo.com Nuance is Chosen as the Preferred Self-Service Method in Customer Focus Group February 10, 2010, 8:00 am BURLINGTON, Mass.--(BUSINESS WIRE)--Nuance Communications, Inc. (Nasdaq: NUAN) today announced that its Nuance Mobile Care solution has shipped on more than eight million mobile handsets in the past twelve months. Nuance Mobile Care is the market leader in on-device, self-service customer care worldwide. This success builds on Nuance’s existing deployments of speech recognition and T9 predictive text solutions with the world’s leading handset manufacturers. Nuance Mobile Care is an intuitive, on-device self-service solution that connects mobile device users to customer care for information requests and additional services. Nuance Mobile Care handles requests such as billing, payments, plan changes, account settings and diagnostics directly on the handset. This innovative solution eliminates wait times for customer service agents, significantly reducing costs, and providing a superior customer experience.

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