Elmat,
If you remove some of the testiness from your screed, there's actually a very interesting thesis beneath it that is worthy of examining. I don't believe that the jobs exodus is permanent, for example, but instead a necessary driver behind how businesses in Western (developed) nations must regroup and innovate in order to ward off the threats that, ironically, they themselves created. For example, labor isn't the only cost component of interest when laying out call centers. Those costs can sometimes be assumed for only short horizons (or at least shorter than the longer term investments in capital to create them might imply), as inflation and other competitive forces cause them to rise over time, even in the most underdeveloped regions of the globe. Of course, whatever the new improvements are that can be instituted within N. American call centers (to remain with that metaphor) to offset those BPO gains from abroad, can also be implemented overseas. All except one: the call center attendant, about whom there has been a great deal of discussion, and sometimes visceral forms of backlash, based on the ethnic and cultural predispositions of those calling in.
FAC
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