Brenda,
Here is an interesting article!!!
The new money machines
Automated loans are coming to your bank
He wanted a tractor. She wanted a horse.
For John Lestinsky, the prize was a rusty, 50-year-old Allis-Chalmers he could burnish into a gleaming showpiece for the Indiana State Fair. For his wife, Kris, it was a 15-year-old horse she could save from the slaughterhouse. To beat other buyers, the La Porte, Ind., couple needed cash on the spot. So even though their bank branch had closed, they headed over to a shiny kiosk at First Citizens Bank of Michigan City, slid in their driver's licenses, touched a video screen, reviewed credit reports and signed their names. Minutes later, he had a check for $6,000, and she had a check for $2,000. Now, John can polish his tractor, and Kris can groom her horse.
The Lestinskys took advantage of one of the hottest technological tools in banking today: the automated loan machine, developed by Affinity Technology Group of Columbia, S.C. Now operating in more than 60 bank branches, supermarkets and shopping malls nationwide, Affinity ALMs allow creditworthy consumers to obtain needed financial resources, often 24 hours a day, without ever having to face a loan officer. For their part, banks benefit by reducing their loan costs and gaining entree to a ready pool of new customers.
The combination is spelling success for Affinity, a year-old enterprise that raised $65 million with an initial public offering in April. Jeff Norris, Affinity's 35-year-old chief executive officer, says he started the company when it took too long for him to get a simple loan.
With financial institutions moving away from bricks and mortar, and toward silicon chips and phone lines, the development of ALMs was inevitable. A Deloitte & Touche study predicts that banks will close nearly half their branches over the next decade; indeed, fewer than one third of all customers visit their banks once a week or more. ALMs further enhance banks' efforts to turn branches into revenue centers. The machine can process run-of-the-mill loans while branch personnel are freed up to work on more complicated transactions.
ALMs are particularly appealing to consumers who have been rejected for a loan or who find loan officers intimidating. Says Ronit Waser-Monzon of the Educational Systems Employees Federal Credit Union: "There's not somebody passing judgment on you."
Data. Using an ALM is easy. You enter numbers from identification cards, then information like your Social Security number. The machine analyzes 260 pieces of data and checks credit reports. You decide repayment terms, and if approved, you sign an electronic pad.
To make a profit on ALMs, banks must generate enough volume to recoup rental fees and the cost of machine servicing. ALMs seem to produce the highest volume in middle-class areas, where the typical loan runs about $2,500. Union Planters Bank of Memphis has an ALM in a tony shopping center, but it's not doing as well as the ALM at the local Kmart, where big-ticket items carry ads for the loans.
With the average credit card holder carrying a balance of some $4,000, Americans need more easy credit like they need more fat in their diets. But Norris notes that ALMs offer lower interest rates than credit cards--less than 10 percent versus more than 17 percent for a bank card. If you don't qualify for a loan with a banker, he adds, you won't qualify with an ALM.
Still, ALMs have limitations. They can't make secured or joint loans, and most banks set the debt ceiling at $10,000. What's more, the machines don't catch aberrations that a loan officer might. Next fall, however, ALMs will be able to process joint loans and car loans. But will the new technology reduce bad debt? Only thousands more transactions will tell.
BY SUSAN HEADDEN
FYI Raj |