It's 7:15 a.m. at the Verizon store in Burbank, and tears are welling in Chelsea Northrop's eyes.
Chelsea, 24, and her husband Daniel, 26, had been waiting in line in the cold since 3:45 a.m., two of about 20 people who arrived early to the store, hoping to be among the first in the Los Angeles area to get a Verizon iPhone.
But when it was her turn, Chelsea was turned away.
Now in the parking lot, lip quivering in anger, she is watching other new iPhone owners walk out with their purchases. Instead of an iPhone, she is holding a box with her old phone, an LG Fathom. It's the smartphone she purchased exactly 31 days ago -- one day longer than the 30-day grace period during which Verizon customers can exchange newly purchased phones. She doesn't like the Fathom -- it's been crashing a lot, and it's not so great to use, she says, which is why she's been waiting to return it and get an iPhone.
More: latimesblogs.latimes.com
Lesson learned kids? Dump that Android before your 30 days are up and your tears flow. (VBG) |
