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Non-Tech : WANTED Charles Schwab customers.

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To: Sidney Reilly who wrote (65)11/13/1997 9:57:00 PM
From: Everett Bandman  Read Replies (1) of 69
 
ALL RE: e.schwab and penny (and low priced) stocks:

I just found out that it is much much cheaper to use telebroker rather than the internet to trade low priced stocks through schwab. For tax purposes I had to buy 5K shares of a stock selling @ 1/16. The commission on this trade was $150 ($30 for the first 1K and 30 for each subsequent 1000). Thus the commission was 50%!! I knew this going in but thought I would write an email to complain about the pricing structure for low priced stocks. Low and behold I was informed that in some cases (such as this one) it is less expensive to use telebroker to enter the trade (39 + 4% of the total cost - 10% for using telebroker = $46.35. Not only did I learn something new but the service rep actually adjusted the commission to the telebroker rate saving me >$100 (that I was willing to spend). Perhaps this is just one anecdotal experience, but I informed customer relations that this is the kind of service that generates customer loyalty. By the way Bob, I too find that e.Schwab prefers fractions over decimals. I have entered 11/32 and had it converted automatically to .34375!
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