RADCOM Continues Success in NGN Market: Closes Deal with an International Operator finance.yahoo.com
RADCOM Ltd. (NASDAQ:RDCM) a leading service assurance provider, today announced a 1.5 million dollar expansion with a major international operator. This operator has been using RADCOM's OmniQ solution for NGN during the past year, and after seeing the high-quality performance of RADCOM's solution, decided to expand their RADCOM deployment.
Service providers around the world are all moving to NGN and VoIP in order to provide the new services demanded now, thus increasing revenues, while reducing their expenses. This service provider has such an NGN network, and the Omni-Q Service Assurance system helped them reduce problem-solving time, improve quality of VoIP and contribute towards an increase in their revenues, as a result of the improved quality. The expansion included both full network coverage, and addition of RTP quality analysis for all calls. In addition, this service provider purchased the QTrace application to help solve problems in real time, and thus improve its customer service and prevent churn. |