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To: mtnres who wrote (119)	11/17/1997 9:11:00 PM
From: Deeber	Read Replies (2) of 602

Well, just got off the phone with Farsight. Interesting conversation, some double talk I think. The guy told me that all complaints sent through email are sent to management who reviews each one. I asked if the new commissions are set in stone, especially the $.02 per share fee over 1000 shares, and he said yes. So the management will review all complaints, yet the new fees are set in stone. Hmmm, I said, that does not make sense. Like saying I will listen to all your complaints and do nothing about them. I said that they are shutting out the people that helped them make there system better, I was just told that they are moving into a different class to take advantage of certain strategic alliances. Wonderful. I hope they know that they are going to get hammered, especially with established firms like Schwab already in the same class as they are going. They are not offering any real improvements over them, costs are in line, no real time quotes, all they have is good phone response time. Well, back to E-Trade for me I think. Ryan

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