Well got a canned e-mail response and I got a new plan. Whenever I want cert I'll buy through E-trade and then dtc to farsight. That way I'll get customer service and a good price. I wonder how long they'd let me do that...
Dear Mr. Jennings,
We appreciate your comments regarding our new Fee Schedule.
To give you a better understanding of FarSight's objective, there is a
thorough explanation that can be accessed by going to our Splash page
and choosing "Strategic Alliance Initiative".
At FarSight we want to offer the highest value, not the lowest cost. We
believe that our focus on integrating and developing innovative new
services delivers a better value to our customers than providing no
frills rock-bottom commissions. FarSight offers many things that our
competitors do not: integrated financial services, superlative customer
service, and innovative products like continuously updated profit &
loss.
If you are looking for rock-bottom commissions, you shouldn't be a
FarSight customer. If you're looking for integrated finance, first class
customer service, and unique innovations, you should be a FarSight
customer.
At this time, there are no plans to change our new Fee Schedule,
effective January 12th, 1998.
Thank you for your continued support and we appreciate your
participation in our Pilot Program.
Should you have any additional questions, please feel free to contact
Customer Service at 1-800-830-7483, or e-mail service@farsight.com.
Best Regards,
Paul Galligan
FarSight Customer Service |
