Leading Teleconferencing Provider Selects Autonomy for Next-Generation Web
Content Management
Powwownow to Boost Speed-to-Web and Customer Loyalty with Autonomy TeamSite
CAMBRIDGE, England and SAN FRANCISCO, Aug. 10, 2011 /PRNewswire via COMTEX/ --
Autonomy Corporation plc , a global leader in infrastructure software for the
enterprise, today announced that leading teleconferencing services provider,
Powwownow, has selected Autonomy's flagship product TeamSite to power the
management of content on its customer-facing website, powwownow.co.uk.
TeamSite, powered by Autonomy's IDOL (Intelligent Data Operating Layer), is the
only Web Content Management (WCM) platform on the market that enables marketing
experts to create, optimize and analyze web content through a single interface,
without IT expertise. TeamSite's unique ability to enhance the customer
experience by empowering marketers with comprehensive and intuitive content
management capabilities made Autonomy the logical choice for Powwownow.
Powwownow is Europe's fastest growing provider of conference calling facilities,
dedicated to offering its customers 24/7 instant access to easy-to-use conference
call services. Operating in 15 countries worldwide including the USA, Canada,
South Africa and throughout Central Europe, Powwownow delivers a persuasive and
intuitive, yet cost-efficient web experience. To support its projected growth,
Powwownow chose to leverage Autonomy's meaning-based WCM solution, allowing
marketers to easily manage its website and freeing up critical IT resources to
provide timely and reliable technical assistance to its customers, thereby
improving customer satisfaction and loyalty.
Powered by IDOL, Autonomy TeamSite leverages pattern-based technology to provide
marketers with an easy-to-use and intuitive interface that allows them to create,
update, reuse and collaborate on web content, without reliance on IT or any prior
knowledge of web development. Enabling Powwownow marketers to easily deliver
dynamic, consistent and up-to-date web content has significantly increased
speed-to-market and also enables a structured, auditable process for executing
web initiatives.
Furthermore, with IDOL's advanced pattern-matching and concept extraction
capabilities, TeamSite allows Powwownow to optimize the visitor experience by
automating content targeting on its website. By removing the need for manual
processes and ensuring a personalized and compelling online experience for its
customers, TeamSite will enable Powwownow to increase its conversions and sales
revenues. In addition to the breadth of solutions that Autonomy provides through
its WCM platform, Powwownow plans to adopt more of Autonomy's meaning-based
solutions for intelligent customer interaction management.
"Since its establishment, Powwownow has experienced very rapid expansion, and we
expect Autonomy to play a key role in our long-term growth strategy going
forward," said Conor Maguire, Information Technology Director at Powwownow.
"Autonomy's technology was the only one that could address the main goals of our
WCM initiative: drive customer conversion rates, empower our marketing team and
reduce involvement of IT. As a 24/7 service, we could not afford any downtime,
and Autonomy's implementation was a success in this regard."
"For a rapidly-growing company like Powwownow, the ability to boost employee
productivity and customer loyalty through a single product is of great strategic
significance," said James Murray, VP Autonomy Promote Solutions EMEA. "Autonomy
was chosen by Powwownow following a thorough selection process because we were
the only vendor to provide a comprehensive WCM solution that not only meets all
mission-critical requirements, but also drastically boosts core business
functions."
Please visit autonomy.com to find out more.
About Autonomy
Autonomy Corporation plc , a global leader in infrastructure software for the
enterprise, spearheads the Meaning Based Computing movement. IDC recently
recognized Autonomy as having the largest market share and fastest growth in the
worldwide search and discovery market. Autonomy's technology allows computers to
harness the full richness of human information, forming a conceptual and
contextual understanding of any piece of electronic data, including unstructured
information, such as text, email, web pages, voice, or video. Autonomy's software
powers the full spectrum of mission-critical enterprise applications including
pan-enterprise search, customer interaction solutions, information governance,
end-to-end eDiscovery, records management, archiving, business process
management, web content management, web optimization, rich media management and
video and audio analysis.
Autonomy's customer base is comprised of more than 25,000 global companies, law
firms and federal agencies including: AOL, BAE Systems, BBC, Bloomberg, Boeing,
Citigroup, Coca Cola, Daimler AG, Deutsche Bank, DLA Piper, Ericsson, FedEx,
Ford, GlaxoSmithKline, Lloyds TSB, NASA, Nestl?, the New York Stock Exchange,
Reuters, Shell, Tesco, T-Mobile, the U.S. Department of Energy, the U.S.
Department of Homeland Security and the U.S. Securities and Exchange Commission.
More than 400 companies OEM Autonomy technology, including Symantec, Citrix, HP,
Novell, Oracle, Sybase and TIBCO. The company has offices worldwide. Please visit
autonomy.com to find out more.
Autonomy and the Autonomy logo are registered trademarks or trademarks of
Autonomy Corporation plc. All other trademarks are the property of their
respective owners.
Autonomy Editorial Contacts:
Maria ChotrevaDavid Vindel
Autonomy (UK)The Red Consultancy (UK)
+44 207 104 5745+ 44 207 025 6529
maria.chotreva@autonomy.com david.vindel@redconsultancy.com
Edward BridgesLouise Kehoe
Financial Dynamics (UK)Ogilvy PR (US)
+44 207 831 3113+1 415 677 2739
edward.bridges@fd.comlouise.kehoe@ogilvypr.com |
