Any info about Iomega (IOM)? Message Board

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Non-Tech : Any info about Iomega (IOM)?

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To: Francis Muir who wrote (37317)	11/24/1997 9:59:00 PM
From: Peter Yang	Read Replies (1) of 58324

I used to think IOM would have a big success. However, my recently experience has shown Iomega has the worst technical support I have ever seen. I bought a zip drive for my workplace. Apparenlt, the installation program somehow screwed up and the computer would not recognize the zip drive. I'm a computer professional and I can tell it's a bug in the installation program. I have been trying to contact IOMEGA for free, but failed. On the manual with the zip, there are three ways to contact Iomega: 1-800-xxxxxxx: You have to have a credit card to talk and they decide if the problem is iomega's fault. If not, they'll charge you $15 for the call. 1-900-xxxxxxx: You pay about $2.00 per min to talk. I'm afraid to call, because my employer might think I have called phone sex lines. Email: support@iomega.com: Emailed this address and got a reply telling me iomega has changed the address to info@support.iomega.com. I resent my message to the new address, but my message was bounced back because invalid host name. I have been thinkg to buy IOM shares, but now I think I'll stay away.

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