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Pastimes : PC and Console Gaming Board
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To: clean86 who wrote (20)11/19/2012 12:05:13 AM
From: SI Ron (Crazy Music Man)  Read Replies (1) of 59
 
How do you like Black Ops 2? I received a one time credit from Steam, for my return of Black Ops 2, downloaded from their website. I like Steam, because it keeps all your game settings on their website. So if you get a new computer, you can download the games you bought from them, and all your levels, and settings are never lost.

This was their email, it took SEVERAL emails to get them to do this for me:

Hello Ron,
As with most software products, we do not offer refunds or exchanges on games, DLC or in-game items purchased on our website or through the Steam Client.

As a one-time customer service gesture we can issue you store credit for the amount of your purchase into your Steam Wallet. The credit will also remove the title or item from your account.

Please confirm that you would like us to proceed with this credit.
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