SI
SI
discoversearch

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor.  We ask that you disable ad blocking while on Silicon Investor in the best interests of our community.  If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.
Technology Stocks : SYQUEST
 Public ReplyPrvt ReplyMark as Last ReadFilePrevious 10Next 10PreviousNext  
To: Robert E. Bruss who wrote (4957)12/5/1997 9:47:00 AM
From: Cogito  Read Replies (4) of 7685
 
Robert -

Re: Iomega tech support policies

Your post lists 3 sources of online help, an automated fax line, and phone support with is available 15 hours a day during the week, and 6 hours on Saturday. As an Iomega customer I don't have a problem with that.

Yes, it is true that they charge $15.00 for phone support incidents which are not related to an Iomega product fault. I think that's a reasonable price for good help, and it really encourages people to 1) read the manual, and 2) use the online sources for help.

- Allen
Report TOU ViolationShare This Post
 Public ReplyPrvt ReplyMark as Last ReadFilePrevious 10Next 10PreviousNext  

HomeMailHotSubjectMarksPeopleMarksKeepersSettings
Terms Of UseContact UsCopyright/IP PolicyPrivacy PolicyAbout UsFAQAdvertise on SI
© 2025 Knight Sac Media.  Data provided by Twelve Data, Alpha Vantage, and CityFALCON News