Bill, re: Iomega tech support (since you brought it up as being so crummy),
"I recently purchased a Zip drive and could not hook it up to my parallel port with my HP printer attached as the instruction manual indicated.
[snip] To make a long story short, the service rep knew instantly that the problem was incompatability with my print drivers.
[snip] Like I was suppose[d] to know that with certain settings the print drivers will conflict with the Zip software, dispite no mention of this in the documentation or online contacts. {emphasis added} Talk about bandits thats the last Iomega product I will ever purchase."
Four (4) clicks after typing "iomega" in the Location line of my browser:
iomega.com
----------------------------------------------
Revision 002
Document #2094
Known Printer Problems and Solutions
This document applies to the following*:
Operating System: Windows 3.1x, '95, DOS
Device Type: Device Type: Parallel Zip 100
Software Version: 3.02 3.03 4.00 4.01
----------------------------------------
HP Printers...
HP 4s, 4+, 4v, 4si 4l, 4p, 5p...
HP 5L...
HP 5P, 5M, 6P, 6M, DeskJet 600c, and HP DeskJet printers...
Other HP printer solutions...
[specific stuff snipped]
IMHO, you didn't look very closely at the online tech support docs.
Cameron
(Yes, long IOM, no position on SYQT, but I didn't trash your stock and/or its products, either) |
