Imagine TWO zips in every home: This is an article that doesn't mention Zip, but it might help you to understand why i have no intention of selling IOM anytime soon. By James J. Cramer 12/5/97 4:39 PM ET
What gets tech moving again. I mean really moving? Frankly, the indestructible, cheap home personal computer is the Next Big Thing. If it has television in it, even better.
Let me explain. Right now, in my home our computers are in the study on the third floor. They have become the destination, as in: "Do you want to go use the computer?" We have a second phone line up there as well as a fax and a printer. The computer is now part of our routine, but it is not integrated into our regular life, in part because of its location. And it is incredibly inconvenient for my wife, whose locus of operation is the kitchen.
In our kitchen is a ledge that serves as my wife's desk. It's where the bills go. It's where our notes go. It is the central organization hub of the house, and its convenience and accessibility make all the sense in the world. On the same ledge is a small television my wife uses occasionally to watch the news when she is cooking.
That's where the personal computer has to be. Chase On-line Banking just won't cut it until it's in the kitchen. The recipe file will always consist of three-by-five cards until the PC is in the kitchen. Our methods of communicating to each other will always be with Post-it notes until the PC is in the kitchen. My wife will do whatever online shopping she does by phone, until there is an additional phone line in the kitchen for the personal computer.
Why hasn't it happened yet? First, the price point. You just don't put delicate $2000 machines next to hot tomato sauce and kids who hit keyboards with chicken nuggets. PCs are not as cheap or as durable as microwaves or the $100 television. Second, the size. My computers at home have a big footprint. We could put a laptop in the kitchen, but the durability would still be in question. It also doesn't look like it belongs in the kitchen.
I am not advocating that Williams-Sonoma get in the PC biz, but would it hurt Compaq or Dell so much to call someone like WSGC in to ask what the kitchen PC needs to look and feel like?
What happens if PCs win a spot in the kitchen? I predict that online shopping will take off overnight, that online newspapers like TheStreet.com will supplant one of the papers that comes to the house, that kitchen-dwellers will watch television on the PC when they are not online, and that kids will see that the computer is an integral part of everybody's life. (One of those is a hidden motive.)
Until this happens, however, the Web will be niche and the computer a stepchild to the doltish, shallow TV that rules the house. |