| | | Suma,
This is most likely a hardware problem and probably nothing more than a defective monitor cable. Can you answer a couple of questions?
1. What model HP computer is this?
2. Try moving the monitor up and down when this problem occurs? What happens? Does the screen keep scrolling or does something else happen?
3. Can you or someone else connect an external monitor and let us know if the external monitor has the same symptom?
This is probably a relatively simple problem for someone to fix, but most likely will require opening the computer and either replacing a bad cable or reconnecting a loose wire. This should be a fairly inexpensive repair as far a computer repair cost go.
Since this is a six year old computer, it is likely on it's last legs and a replacement computer might be your best solution. Based on your posts, I agree with the posters who suggest that you stick with Windows 7 because it will involve the smallest learning curve for you.
For your purposes, an inexpensive laptop should be adequate for your needs. Personally I like Toshiba laptops, but ASUS, ACER, HP, Dell and even Gateway also make good laptops.
Like all new products, there is an occasional defect. Be sure to try everything when you first get a new computer. Make sure every key on the keyboard works properly and run the computer diagnostic program that comes installed on most new computers.
B.K. |
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