| | | "Limited Development Resources", eh?
That's a common affliction. I'd like to know which companies DON'T have "limited development resources".
I suppose my old pal Dmitry could enlist my help. I helped out SI on a volunteer basis way back in their early days. I could do the same thing now, considering I have a BUNCH of free time.
However, I suspect our working relationship would be a bit strained. Our attitudes and focus are at opposite ends of the spectrum.
For instance, he doesn't work off the "squeakiest wheel principal". I, on the other hand, use those squeaky wheels to help determine where I could use my time to get the best return on investment of my "limited development resource" (me).
Those people who are willing to take the time to detect issues and then report them are also the ones who are likely to be strong vocal supporters of the product and the support staff once their problems have been addressed. That's a good thing, right?
Interesting, isn't it, how different people attack the same problem from a different perspective.
Of course, the corporate financial interest must be taken into consideration, too.
Hey, *somebody* has to pay those "Limited Development Resources", right?
Oh, yeah ... I forgot to mention ... the proper attitude is to agree that the customer is always right (whether or not they are actually right).
Sure is a pretty day.
TED |
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