Formerly About Apple, Inc. Unmoderated Message Board

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Politics : Formerly About Apple, Inc. Unmoderated

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To: Heywood40 who wrote (4770)	11/11/2014 8:22:19 AM
From: sylvester80	Read Replies (1) of 11191

iPhone6/6+ = POS JUNK... Apple wouldn't take my bent phone. ( self.iphone) submitted 2 days ago * by Justin12334 So I went to the Apple Store in NY the one that's open 24/7 and showed them that my phone was slightly bent and they said yeah okay it's bent and they took it to the back. When they came out they told me that they couldn't replace my phone for free since it was not in the right batch of serial numbers that's were defected and already "captured" Any solution to this because I am really frustrated that they would not take my phone when it's obvious I didn't bend it myself since its a slight bend. But the guy kept repeating "I'm sorry I can replace your phone for free, as it is not in the right batch of serial numbers that were already captured for having defects" Edit : iPhone 6 Plus Edit 2 : Just got back from another Apple Store. This time they did confirm it was bent again. But this time there reason for no replacing it was because it was cosmetic damage and if I wanted to replace it I'd have to pay for it and it was not covered under the warranty. reddit.com

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