Formerly About Apple, Inc. Unmoderated Message Board

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Politics : Formerly About Apple, Inc. Unmoderated

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Dec 30 3:59 PM EST

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To: Kurthend who wrote (4850)	11/15/2014 2:52:37 PM
From: sylvester80	Read Replies (2) of 11191

POS Apple is NOT even replacing bent iPhones anymore... their customer service SUCKS!!! Freaking liars and thieves producing low quality junk garbage... http://oneofthenine.com/one-of-the-nine/429-of-the-9-bent-iphone-6-macgeneration/ 429 OF THE 9 BENT IPHONE 6 – MACGENERATION 1 Nov 15, 2014 18 28 Total Views French website MacGeneration (http://iGen.fr) had a bent/warped iPhone 6 Plus. The article on their site is quite interesting as it reads a little like Dan Seifert’s from The Verge’s experience in some ways. They made a genius appointment and took in the phone and chose not to present as journalists but just regular customers. The similarity ends there though as they were refused a replacement for this very minor twisting of the enclosure. We know for a fact that some Apple stores have replaced units for this exact same twisting (mine was the same but slightly worse). It highlights again the random treatment you can expect to receive when taking in a bent iPhone to an Apple Store. Apple must sort out some consistency in what customers can expect if they bring in their iPhones that have bent through normal usage.

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