Emirates NBD Turns to NCR Software to Introduce New ATM Experience in the UAE
finance.yahoo.com
Emirates NBD will now be able to unlock amazing banking experience with NCR CxBanking application platform to deeply engage with customers
NCR has implemented the APTRA Activate multi-channel platform to empower Emirates NBD’s customers to perform transactions beyond cash withdrawals and deliver more sophisticated functions, such as giving customers full access to all banking portfolios, remittances to India and Philippines or through Western Union, IPO subscriptions, statement printing, foreign currency exchange and many more. Emirates NBD is the first financial institution in the Middle East to deploy this solution, which also enables an improved customer experience, similar to a mobile phone or tablet.
“By deploying this innovative ATM experience platform, we aim to cater to the increasing expectations of our customers and reinvent the role of ATMs in the fast changing omni-channel world that we live in. In addition to some exclusive services already available for our customers, we have included free AED local bank transfers and our market leading remittance service ‘DirectRemit’ to India through which our customers can send money in 60 seconds,” commented Suvo Sarkar, Emirates NBD General Manager, Retail Banking and Wealth Management, Emirates NBD. |
