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Pastimes : Computer Learning

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From: Elroy3/3/2016 8:39:49 PM
  Read Replies (1) of 110626
 
My mother is visiting me in the Philippines. She's trying to use her Qwest email account, and every time she sends an email it bounces with the following error message (I've removed her email address, but the basic message is as below):

Any idea what she can do to solve the problem and use her Qwest email service from overseas??

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Blacklisted by Internal Reputation Service.

Return-Path: <XXXXXXXX@q.com>
X-Authed-Username: ZGRsb3ZlbGxAcS5jb20=
X_CMAE_Category: 0,0 Undefined,Undefined
X-CNFS-Analysis: v=2.1 cv=YNiml32x c=1 sm=0 tr=0 a=MVt/OeM/O+V7psr6YXG+1g==:117 a=L9H7d07YOLsA:10 a=9cW_t1CCXrUA:10 a=s5jvgZ67dGcA:10 a=FKkrIqjQGGEA:10 a=zlDbSoWn3KoA:10 a=JezB3Kvm6VBYzDNKLRgA:9 a=QEXdDO2ut3YA:10 a=_W_S_7VecoQA:10 a=NbdLezkrew4A:10
X-CM-Score: 0
X-Scanned-by: Cloudmark Authority Engine
Received: from [10.30.7.251] ([10.30.7.251:35936] helo=md20.quartz.synacor.com)
by smtp.q.com (envelope-from <XXXXXXX@q.com>)
(ecelerity 2.2.2.40 r(29895/29896)) with ESMTP
id 15/D1-31919-356E8D65; Thu, 03 Mar 2016 20:35:15 -0500
Date: Thu, 3 Mar 2016 20:35:15 -0500 (EST)
From: diane lovell <ddlovell@q.com>
To: ktpierce@hotmail.com
Message-ID: <401752276.1690332.1457055315111.JavaMail.root@md20.quartz.synacor.com>
Subject: test
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_Part_1690331_1744766523.1457055315111"
X-Originating-IP: [203.111.224.68]
X-Mailer: Zimbra 6.0.8_GA_2685 (zclient/6.0.8_GA_2685)
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