<but in fact the quality of their products is simply horrible.>
Rod, I can sympathize with you about the frustration of owning a product that doesn't work. I mean, who hasn't bought something computer related that didn't require some tweaking, multiple calls to tech support, or even replacement? We ALL have at one time or another, but your generalizations about Iomega are just that, GENERALIZATIONS. Given the current rate of sales growth for IOM, your experiences as well as those you describe MUST be rather isolated. If they weren't and the "quality of their products" was "simply horrible" as you say, nobody would be buying them. Word-of-mouth experiences, good or bad, travels much faster than any write-up in the media, on message boards or in newsgroups. For every negative comment online, you can find a positive one, it just depends on where you look. I suspect you haven't made much of an effort to look for positive comments though, given your own level of frustration.
Scott/FL |
