Rod, have you ever considered that with the vast majority of IOM customers experiencing no problems, that many of those who do experience problems, including yourself, might have some kind of problem in your system, or possibly, that you are doing something wrong procedurally?
A few things that could be going wrong:
* a virus
* a partially corrupted registry or other critical file
* old hardware that periodically fails (solder joints. etc.)
* incompatible or obsolete software, not necessarily Zip software either, although it has been known to have some bugs.
* turning the PC or Zip drive on its side (if you do this with internal Zips, you must be sure the eject button is oriented down, or the drive won't work and the disk won't eject until you use the emergency escape hole.)
Any one of these situations may occur and yet not be IOM's or anyone's "fault", nor do they necessarily result in permanent catastrophic failures, but rather can cause occasional problems that are a nightmare to diagnose. Even my new system hangs once in a while, while doing nothing but browsing the web.
Don't be so quick to condemn until you know the real cause. Unless that is your agenda.
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