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To: Carolyn who wrote (426)	2/1/2017 12:13:15 AM
From: goldworldnet	5 Recommendations Read Replies (2) of 1380

Others here might be interested in what happened with your Acronis clone. After Windows shutdown to do the clone, the Acronis bootloader didn't start and all you got was a black screen with a flashing cursor. Then you called me and I told you to press Ctrl+Alt+Delete and after the computer tried to reboot it went back to the black screen with a flashing cursor. Then you removed the external SSD and pressed Ctrl+Alt+Delete again, but this time the Acronis bootloader started and I told you to plug the SSD back in and Acronis began doing the clone normally. Pretty sure this was all because of the Dell bios. When I cloned my mom's hard-drive to an SSD for her Dell, I connected the SSD internally, so I didn't run into that problem. Something else to mention, is I used the same SSD by Western Digital with the same external adapter/case cloning my daughter's OS hard-drive and the black screen and flashing cursor didn't occur, but she has a fairly new ASRock motherboard. Hopefully someone else knows more about why your Dell computer behaved as it did, but we may have stumbled across a nifty trick. :) Josh * * *

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