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Pastimes : Computer Learning
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Gottfried
To: J_F_Shepard who wrote (96214)4/9/2017 8:41:54 PM
From: goldworldnet1 Recommendation  Read Replies (3) of 110653
 
Not good news JF,

I had hoped your file problem was system based and not file based.

You sent me a few files and they all had a "crypted" extension at the end.
Example: file-name. pdf. crypted

I deleted "crypted" to give the files normal names, but that had no effect. However, the files did not attempt a secondary infection, but not knowing what you had, I had you send me a few files, because I didn't want you to infect a second computer of your own.

I'm sorry I couldn't help, but you're most likely faced with reinstalling windows.

These links may help you with that and they are also in the thread header menu.

Belarc Advisor: This will give you your windows product key for a new install.



belarc.com
Create Install Media: This has links to download Win 7 , Win 8.1, and Win 10.



support.microsoft.com
I'm so sorry I couldn't help more.

Josh

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