America On-Line: will it survive ...? Message Board

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Technology Stocks : America On-Line: will it survive ...?

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To: White Shoes who wrote (6715)	1/8/1998 11:40:00 PM
From: Paul Houle	Read Replies (1) of 13594

...Paul, my point is, a phone company can just as easily come up with an internet service with a cute name, a free disk, easy installation, and a copy of Netscape with presets to... White Shoes, it that's exactly what Microsoft thought. Perhaps you believe a phone company is better at implementing an interet/online system than they. I disagree that AOL's service is that much worse than Bell or any ISP. From an access, email, and uptime standpoint I think they do very well. And they offer customer service, which is a valuable feature to non-technical customers. Perhaps one must be a bit patient before getting any of said service... There is a great deal of uniqueness to AOL's content. It is NOT uniquely fast (in fact it is relatively uniquely slow). Ask yourself then, why is AOL so successful at attracting and retaining customers? And whatever reason you come up, tell me why the situation will change. (If your answer is higher bandwidth without making a case why the bulk of users need it, I am going to pound my head against the wall). ...Paul

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