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Strategies & Market Trends : Dino's Bar & Grill

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To: Goose94 who wrote (37429)	1/12/2018 9:15:06 AM
From: Goose94	Read Replies (1) of 202374

Hydro One (H-T) has spent $9-million to redesign its bills and is proposing to spend another $6-million on the project. Hydro One has come under fire over its spending, including its chief executive officer's $4.5-million pay. Now, the NDP is raising concerns with the $15-million bill redesign expense contained in a rate application from the formerly public utility. "I don't think the problem we face is a bill that people can't understand, I think the problem is rates that are too high," said energy critic Peter Tabuns. Hydro One says a 2016 survey of its customers indicated about 40 per cent had trouble understanding their bills. Hydro One's Ferio Pugliese said the redesign was aimed at giving customers a simpler bill. "The new format is a format that when tested and put in front of our customers has been designed to give customers the four or five salient items they want to see on their bill," he said. The additional $6-million Hydro One is looking to spend would go toward bill changes mostly for its commercial, industrial and large distribution account customers.

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