Melita International Deploys IONA Technologies' Orbix to Build
Universal Telephony Platform
CAMBRIDGE, Mass--(BUSINESS WIRE)--Jan. 12 1998--Melita International (NASDAQ:MELI - news), a leading
provider of integrated customer interaction and intelligent call management solutions, has chosen IONA Technologies'
(NASDAQ:IONAY - news) Orbix as the underlying integration infrastructure for its Universal Telephony Platform (UTP). The
platform provides cutting edge telephony and call management functionality while accommodating the addition of multi-media
technologies such as voice, video and data over ATM networks, and call center-based Internet applications.
Orbix, the world's leading implementation of the Object Management Group's (OMG) Common Object Request Broker
Architecture (CORBA) standard, is designed to make software work together.
Melita's UTP is a fully distributed telephony platform based on CORBA. The platform supports multiple nodes via ATM and
utilizes industry standard telephony components. UTP is currently being used as the base telephony platform for the next
generation of Melita call center solutions being delivered worldwide. It is an integral component of Melita's PhoneFrame
Explorer, the industry's most open and powerful call center solution.
''After prototyping a number of different CORBA implementations, we selected Orbix as our preferred platform for all
CORBA implementations under development,'' stated Blayne Maring, vice president of product development at Melita
International. ''Orbix was chosen because it offers us superior performance and reliability coupled with IONA's excellent
technical support.''
''Melita is one of the world's leading providers of call management solutions. Their choice of Orbix underlines the variety of
integrated business solutions in which Orbix is being utilized,'' commented Colin Newman, executive vice president of
marketing at IONA Technologies. ''Orbix offers a proven open, standards-based approach allowing the creation of advanced
business solutions built around industry standards while Melita's software construction allows a modular approach to creating
applications that meet Melita's customers' specific requirements.''
Melita International, which began operations in 1983 and issued its initial public offering in June of 1997, is a leading provider
of customer interaction and intelligent call management systems that enable businesses to automate call center activities and
enhance their telephony-based customer communication. Melita's worldwide customers include, among others, leading
organizations in the financial services, retail, media and communications and service bureau industries. melita.com
Founded in 1991, IONA Technologies (NASDAQ:IONAY - news) is in the business of making software work together.
IONA's leading product, Orbix(r), provides customers with a standards based enterprise middleware solution to make diverse
software components work together in a reliable, dependable and scaleable manner. According to IDC's market research,
Orbix, which is used by over 2,000 businesses worldwide and conforms to the Object Management Group's CORBA
specification, is the world's leading object middleware product. In 1997, IONA's Orbix won the prestigious Network
Computing magazine Well-Connected Award as ''Best Orb Middleware'' and the company was chosen for an ''Editors'
Choice'' award from Software magazine's Software 500 listing. iona.com
NOTE TO EDITORS: To access IONA press releases and background material on the web, visit:
iona.com . If you would like to receive IONA press releases by e-mail, contact Tom Murphy at
tmurphy@iona.com
Orbix is a registered trademark of IONA Technologies. All other trademarks are the property of their respective owners
Contact:
IONA Technologies Inc.
Tom Murphy / Sarah Lima, 1-888-orbixPR (6724977)
tmurphy@iona.com / sarahl@iona.com
OR
IONA Technologies PLC
Niamh Murphy, +353 1 6022114
nmurphy@iona.com
OR
IONA Technologies Asia Pacific Pty Ltd.
Diana Wearing Smith, +61-8-9288 4051
dianaws@iona.com |
