Here's some dialog I've had recently with FTEL. Thought I'd post it. (You really need to begin reading it from the bottom - up.)
Dear C. David:
I'm sorry about the pricing, but in order for us to remain
profitable to remain in business for at least another 15 years, we can't
compete with company's that have just started giving away services for cheap
prices that will more than likely be out of business by the end of '96. I
hope you understand our position. Again, thank you for considering Franklin.
Sincerely,
Alan L. London
Sales Manager
===========================================================================
>Alan, I'm currently paying $8.95 per month for UNLIMITED access. Why is
>Franklin so pricey?
>
>
=======================================================================
At 02:52 PM 9/30/96 -0700, you wrote:
>Alan London wrote:
>>
>> Dear David:
>> Currently Franklin (FNet) can offer you dial up access from anywhere
>> in the U.S., but it would not be a local call from anywhere, other than the
>> place where you most often reside (apparently Houston). We will have an
>> (800) access number available by October 1, but as you brought up, it would
>> be a bit pricey. We are always looking into other services and will notify
>> you when more are available to better meet your needs. If you do decide to
>> sign up a PPP dial up account, the rate is $16.95 for 15 hours and then
>> $1.95 per hour after that. We appreciate your interest in Franklin and hope
>> to service you.
>>
>> Sincerely,
>> Alan L. London
>> Sales Manager
>>
>> At 08:48 AM 9/23/96 -0700, you wrote:
>> >Alan London wrote:
>> >>
>> >> Dear Mr. C. David DiLoreto:
>> >> Thank you for your recent E-Mail requesting information about how to
access
>> >> the Internet via Franklin (FTEL/FNet). We have a few options to consider.
>> >> First, if you are local to either of our two P.O.P.s in Southern
California
>> >> (Westlake Village or Canoga Park), we can set you up with a PPP dial up
>> >> account which would be a local call from near those surrounding locations.
>> >> If you are not in the area of those two locations, then we can get you a
>> >> local number to the area that you are most frequently at. We do not
>> >> currently have an (800) number for you to dial into from different
>> >> locations. We are working on a service which will enable you to call from
>> >> different locations and it be a local number, but that is still a few
months
>> >> away. I would be more then happy to discuss these options with you in
more
>> >> detail and hope you do call me. Thank you for your support of Franklin.
>> >>
>> >> Sincerely,
>> >> Alan L. London
>> >> Sales Manager
>> >> (800)372-6556
>> >>
===========================================================================
>> >> Alan London, Sales Franklin interNet
>> >> TEL: 805-379-8600 733 Lakefield Road
>> >> FAX: 805-373-7373 Westlake Village, CA 91361
>> >>
===========================================================================
>> >Alan, I travel a lot. I base out of Houston Texas. I would need access
>> >to my InterNet dial in number in the following cities: Atlanta, Kansas
>> >city, Ks., Wichita, Ks., Oklahoma City, Ok., Tulsa, Ok., Dallas, Ft.
>> >Worth, Austin & Houston, Tx., Denver, Colo., Colorado Springs, Colo.,
>> >Santa Ana, San Jose & San Diego, Calif.. Will your POP be able to
>> >provide local dial up access in these cities in the near future? I'd
>> >rather not use the 1-800 opition as I'm certain I'd be charged a higher
>> >cost for the cost of the long distance. On the other hand, being a
>> >stockholder of FTEL I'd like to be loyal to my company. :-)
>> >
>> >David DiLoreto
>> >
>> >
>> ===========================================================================
>> Alan London, Sales Franklin interNet
>> TEL: 805-379-8600 733 Lakefield Road
>> FAX: 805-373-7373 Westlake Village, CA 91361
>> ====
Alan London, Sales Franklin interNet
TEL: 805-379-8600 733 Lakefield Road
FAX: 805-373-7373 Westlake Village, CA 91361
=========================================================================== |
