| | | Sad to hear about your experience with the CVS store. In my experience, Rite Aid stores are the worst and those stores acquired by CVS or Walgreen are often just harvested for customer lists (who are judged to existing stores) until the Ex Rite Aid store is closed. They indeed often end up becoming a dollar store as happened to the Rite Aid close to my work for example.
In my neighborhood, I see green shoots with changes with CVS stores, but that may not match what you are seeing.
As for Fidelity, their customer service and responsiveness has been excellent and they always have been picking up the phone very quickly and foremost were competent.
I am guessing with the market upheaval today, their phone in volume must have been very high, so they was just bad luck.
Having been customer with Wells Fargo’s brokerage for years I can tell you that you may look in significantly downgrading your customer experience when you venture over to a large bank. Those banks don’t really regard brokerages as a core business, but rather a customer acquisition tool for other services to make money on, so just be aware.
If you truly hate Fidelity, then just try Schwab, imo. |
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